Testimonials
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We purchased a used Cadillac Escalade from Gary Hopkins in January of this year. Our family was looking to make the move to a larger vehicle and Gary helped us find the perfect used car. We had purchased another vehicle from Gary a few years back and the experience was extremely positive. When he discovered us wandering the car lot we were relieved to see a familiar face and knew our experience was going to be wonderful with Gary. The process was easy and we are very happy with our Escalade. In addition, Brotherton in general was a very professional and friendly dealership. Thank you Gary for helping us find our new "used" car and we will come back to Brotherton the next time we are in the market for a vehicle.
Sincerely,
David and Nichole Poletti
In January 2010, I bought a 2005 Chrysler Pacifica from this dealership. I
really enjoyed working with Brandee Miller, Tom Gloster and Jade Wolters. I
never felt at any instance that I was being pushed or forced to make a
decision I was not comfortable with. Tom was very patient and flexible. He
was so nice that he let me take the car (used car) for a whole day so that I
can show it to the mechanic. He did not even ask for any collateral. Brandee
& Jade were very prompt in getting back to me. I will definitely recommend
Brotherton to all my friends.
Hari Eswar
Thank you to Brotherton Cadillac and Brad Brotherton for extending gracious customer service! We bought our 2007 Acadia from you. It was the first sold in Washington State. We have always received great service when bringing our car in for oil changes and services, but this time it is exceptional. Our manufactures warranty just expired and although we purchased an extended warranty, it didn't cover the leaking headlight glass. The cost of repair was going to be approximately $1200.00 with labor. Chris in the service dept. said he would speak to the management and see if Brotherton could offset the cost for customer good will. When he phoned a day later, he told us that Brotherton and GMC were going to cover the cost 100% because the manufacturer's warranty was just barely expired and we had been faithful customers. WOW. Wonderful! In this economy we would not have been able to have the headlight replaced. THANK YOU for outstanding customer service. We know where we will by our cars and who we will always recommend. Brotherton is the best!
Joe and Susan Cinkovich
Several years back we purchased a 2002 Cadillac STS from Gary Brady. He was extraordinary! Since then, we've recommended Brotherton & specifically Gary, to friends & potential buyers.
Since then, my family bought what appeared to be a gorgeous CTS-V, unfortunately it tuned out to not be the car of our dreams, but Gary & the crew at Brotherton worked to make us happy, & helped us into another vehicle.
I will ALWAYS consider Brotherton 1st in purchasing a new or used car. Keep up the good work.
Thanks again!
Sharon Launtz
When we found out that the Pontiac Grand Prix was not going to be built anymore we decided we needed one. Naturally contacting our local dealers in this area Northern Wisconsin they did us NO favors to get us in a '08 GP. The last resort was a dealer from my home town got us a name of only two dealers in the US (Kentucky and Washington) that had exactly what we wanted. After calling the closer of the two dealerships, we were introduced to Dan Skjonsberg at Brotherton. My first call to the dealership told myself that this guy was the one I would buy a car from and we did. My brother flew from Green Bay to Seattle WA and Dan took care of everything he was the greatest! Picked up my brother from the airport on his day off and handled everything very professionally Thanks Dan
P.S. And by the way, we love the car and Dan loved the Wisconsin Cheese we gave him.
Thank You,
Steve and Kristi Cagle
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